If your question is not listed below, please do not hesitate to contact us or visit us in store. We are more than happy to help navigate any questions or concerns you may have!
What types of flooring do you offer?
We provide a wide range of flooring options, including solid hardwood, engineered hardwood, vinyl, laminate, tile, carpet, and rubber flooring.
Do you provide free consultations or estimates?
Yes, we offer free in-home consultations and estimates to help you choose the perfect flooring for your space.
Do you install flooring in Calgary and surrounding areas?
Yes, we service Calgary and the surrounding areas, including nearby towns and suburbs. We do commercial and residential projects.
How long does the installation process take?
Installation timelines depend on the type of flooring and the size of the project.
Can you remove and dispose of my old flooring?
Yes, we can handle the removal and disposal of your old flooring as part of our installation service.
What’s the difference between solid hardwood and engineered hardwood?
Solid hardwood is a single piece of wood, while engineered hardwood has a real hardwood surface with layers of plywood or composite beneath, making it more versatile for certain installations. Engineered hardwood offers greater stability, making it ideal for spaces with fluctuating temperature or humidity levels. Solid hardwood, on the other hand, provides a classic, timeless appeal and can endure for generations with proper care.
Is vinyl flooring waterproof?
Vinyl flooring is water-resistant, making it a great choice for kitchens, bathrooms, and basements. Although spills should be cleaned promptly, this durable flooring can handle higher moisture levels compared to other options.
Can laminate flooring be used in high-traffic areas?
Absolutely! Laminate flooring is durable and designed to withstand heavy foot traffic.
Are hardwood floors compatible with underfloor heating?
Engineered hardwood is compatible with in-floor heating systems, but solid hardwood generally is not.
What type of flooring is best for pets?
Vinyl and laminate flooring are excellent choices for pet owners because they are scratch-resistant, durable, and easy to clean.
For more in-depth product care, visit our 'Flooring 101' page.
How should I maintain my hardwood floors?
Use soft brooms or vacuums with a hardwood setting, clean up spills immediately, and avoid using harsh cleaning products or wet mops.
How often should I clean my floors?
Regular cleaning is recommended for all flooring types to keep them in top condition.
Can scratches on hardwood floors be repaired?
Minor scratches can often be repaired with touch-up kits or refinishing, but deeper damage might require professional repair.
How do I deep clean carpeted flooring?
Vacuum regularly to avoid any build up and you can schedule deep cleanings with a professional carpet cleaner every 12-18 months.
What cleaners are safe for vinyl floors?
Use a manufacturer-recommended vinyl floor cleaner and avoid abrasive products or harsh chemicals.